Shipping policy

Shipping Policy

Processing Time

Orders are typically processed within 1–5 business days.

Shipping Times

Estimated shipping times vary depending on destination and supplier availability.

Typical delivery estimates:

  • United States: 7–15 business days
  • International: 10–25 business days

Please note these are estimates only and not guaranteed.

Tracking

Tracking information will be provided once your order has shipped.

Delays

DOGWAG is not responsible for shipping delays caused by:

  • Carriers
  • Customs
  • Weather
  • Holidays
  • Incorrect customer information
  • Supplier or fulfillment delays

Incorrect Addresses

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may require additional shipping fees.

Lost or Stolen Packages

DOGWAG is not responsible for lost, stolen, or delayed packages marked as delivered by the carrier.

If an issue occurs, please contact the shipping carrier directly.

Contact

Dogwagco@gmail.com